5 replies to this topic

[tghouri]

Hi, please can you place the latest firmware on here for download along with some instructions!   i tried to update with the firmware eddie lee sent me but the LED on the pen is now just solid orange and not recording!   thanks.  

[NeoLAB Convergence]

Hi,

 

Once you connect the pen with the App, you'll see additional options within Settings > Pen > download newest firmware.

You could download the firmware in that method, or we'll upload the firmware here so anyone can download.

 

Warm regards,

NeoLAB

[Jose Luis]

You have the new firmware here:
http://www.neosmartp...02-2014-nov-20/

[NeoLAB Convergence]

Where is the download link for the firmware? And how to update the pen after downloading the firmware

If you are using iOS, we've updated a new mobile App. When your pen is connected to the App, go to settings > Pen information > update pen firmware