4 replies to this topic

[Patman]

Hi, 

since I did the FW-Update to lollipop on my mobile (Nexus 5) I can't connect to N2 anymore via Blutooth. 

I tried already to:

- deleted the pen from "my blutooth devices"/unpair

- unregistered the pen in the N2-APP

- tried to pair again

- tried to register the pen again in the N2-APP

 

Also manual connecting is not possible. Status "Connecting - Please wait" is looping like forever.

 

Just to make that clear: it was working before the Lollipop-update. 

 

Pls help. 

Thanks 

Patrick

[Bba37]

@Patman

First of all: Which Lollipop-update? What does it include?

And I read that many people who have a Nexus 5, have problems to connect their pen to the app. 

[Patman]

Hi, 

Android-Version 5.0. 

It was shipped yesterday. 

But the connection before the update was pretty ok. 

 

Just tried with a Moto G on running on Android-Verison 4.4.4.

It works flawless on this device but not on Lollipop. (5.0)

[Bba37]

@Patman

Oh the android version xD It doesn't work for a lot of people who use a Nexus 5. I don't have one so I can't say a lot about it, sry

[NeoLAB Convergence]

We've received multiple issues regarding Android 5.0 Lollipop and will release an updated version that works with Android 5.0 next week.